TERMS OF SERVICE

nicolenedelko.com

Genuine Media and Development

Effective Date: June 20, 2026 | Last Updated: June 20, 2026

IMPORTANT HEALTH NOTICE: The content on this website is for informational and educational purposes only. It does not constitute medical advice and is not a substitute for professional medical diagnosis, treatment, or care. Always consult a qualified healthcare provider before making any changes to your health, diet, or wellness routine.

1. Introduction and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Genuine Media and Development ("Company," "we," "us," or "our"), the owner and operator of nicolenedelko.com (the "Website").

By accessing or using the Website, purchasing any product or program, joining the Well(ish) Lounge membership community, downloading any free resources, or subscribing to our email list, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must immediately discontinue use of the Website and all associated services.

2. Company Information

The Website is owned and operated by:

Genuine Media and Development

25 Gill Cove

Cambridge, Ontario, Canada

Telephone: 519-498-4095

Website: https://nicolenedelko.com

3. Description of Services

Genuine Media and Development offers the following services and products through the Website:

3.1 Membership Community

The Well(ish) Lounge is a private, subscription-based online membership community designed for women navigating perimenopause and menopause. Membership provides access to community content, discussions, resources, and programming as described at the time of purchase.

3.2 Digital Programs

We offer paid digital programs including, but not limited to, the 7-Day Belly Balance Reset and the Gut Reset program. These programs are delivered digitally and provide educational content related to gut health, hormone balance, and midlife wellness.

3.3 Digital Products

We offer digital products including, but not limited to, recipe collections, meal plans, and other downloadable guides.

3.4 Free Resources

We provide complimentary downloadable resources including habit trackers, food combining guides, sample meal plans, and results trackers. These resources are provided for educational purposes only.

3.5 Email Newsletter

Users may subscribe to our email newsletter to receive wellness tips, program updates, and promotional communications. Subscription is voluntary and governed by applicable Canadian anti-spam legislation.

4. Eligibility

To use the Website and purchase or access any products or services, you must:

Be at least 18 years of age;

Have the legal capacity to enter into a binding contract in your jurisdiction;

Not be prohibited by law from accessing or using the services offered; and

Provide accurate, current, and complete information when creating an account or making a purchase.

By using the Website, you represent and warrant that you meet all of the above eligibility requirements.

5. Health and Medical Disclaimer

This section is critically important. Please read it carefully.

5.1 Not Medical Advice

All content, programs, resources, community discussions, and communications provided through the Website and associated services are intended for general informational and educational purposes only. Nothing on the Website constitutes medical advice, medical diagnosis, medical treatment, or a substitute for professional healthcare guidance.

5.2 Consult Your Healthcare Provider

Before beginning any wellness program, dietary change, supplement regimen, exercise routine, or making any health-related decision, you should consult with a qualified physician, registered dietitian, or other licensed healthcare professional who can evaluate your individual circumstances and health history.

5.3 Individual Results Vary

Results shared on the Website, including testimonials and community success stories, are individual experiences and are not typical or guaranteed. Your results will depend on many factors including but not limited to your individual health status, hormonal profile, lifestyle, adherence to programs, and any existing medical conditions.

5.4 Not a Regulated Health Professional

Nicole Nedelko and the Company do not hold regulated health professional designations such as medical doctor, registered nurse, or regulated dietitian in Ontario. Program content reflects personal expertise, lived experience, and research-informed wellness education, not clinical practice.

5.5 Emergency Situations

If you are experiencing a medical emergency, please call 911 or your local emergency services immediately or go to your nearest emergency department. Do not rely on this Website for emergency health guidance.

6. User Accounts and Registration

Certain services, including the Well(ish) Lounge membership, may require you to create an account. You agree to:

Provide accurate and complete registration information;

Maintain the confidentiality of your account credentials;

Notify us immediately at 519-498-4095 or through the Website if you suspect unauthorized access to your account;

Accept responsibility for all activities conducted through your account; and

Not share your account credentials with any third party.

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

7. Membership Terms

7.1 Subscription

The Well(ish) Lounge membership is offered on a subscription basis. Subscription fees, billing cycles, and features are as described on the Website at the time of enrollment. We reserve the right to modify subscription pricing with reasonable advance notice.

7.2 Automatic Renewal

Unless you cancel before the end of your current billing period, your membership subscription will automatically renew at the then-current rate. By providing your payment information, you authorize us to charge your payment method on a recurring basis.

7.3 Cancellation

You may cancel your membership at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. You will retain access to membership benefits through the end of the paid period.

7.4 Access

Membership access is personal and non-transferable. Your membership entitles you to access the community and content available during your active subscription period. We reserve the right to modify, update, or remove content from the membership at any time.

8. Payments, Refunds, and Returns

8.1 Pricing

All prices are listed in Canadian dollars (CAD) unless otherwise noted. Applicable taxes will be applied in accordance with Ontario and federal Canadian tax law.

8.2 Payment Processing

Payments are processed through third-party payment processors. By making a purchase, you agree to the terms of the applicable payment processor. We do not store your full payment card information.

8.3 Digital Products and Downloads

Due to the immediate nature of digital delivery, all sales of downloadable digital products, including recipes, guides, and meal plans, are final and non-refundable once accessed or downloaded, except as required by applicable Ontario consumer protection law.

8.4 Programs and Memberships

Refund eligibility for paid programs and membership subscriptions will be as described on the specific program or membership sales page at the time of purchase. Where no specific refund policy is stated, refund requests will be considered on a case-by-case basis. Nothing in this section limits your rights under the Consumer Protection Act, 2002 (Ontario) or other applicable consumer protection legislation.

8.5 Chargebacks

Initiating a chargeback or payment dispute without first contacting us to resolve the matter is a breach of these Terms. We reserve the right to terminate account access upon initiation of an unauthorized chargeback.

9. Intellectual Property

9.1 Our Content

All content on the Website, including but not limited to text, images, graphics, videos, audio, program materials, recipes, guides, branding, logos, and the overall look and feel of the Website, is owned by or licensed to Genuine Media and Development and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and any purchased content for your own personal, non-commercial purposes. This license does not include the right to:

Reproduce, distribute, or publicly display any content without our written permission;

Modify or create derivative works from any content;

Resell, sublicense, or otherwise commercially exploit any content or program materials;

Remove any copyright, trademark, or proprietary notices; or

Use any content for any purpose that violates these Terms or applicable law.

9.3 Feedback

If you submit feedback, testimonials, suggestions, or ideas to us, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, and display such content in connection with our business, including for marketing purposes.

10. User Content and Community Guidelines

10.1 User Content

When you post, share, or submit content within the Well(ish) Lounge or elsewhere on the Website, you retain ownership of your content but grant us a non-exclusive, royalty-free license to use, display, and distribute that content in connection with operating and promoting the community.

10.2 Community Standards

The Well(ish) Lounge is a supportive, positive community. By participating, you agree not to:

Post content that is abusive, harassing, threatening, defamatory, or discriminatory;

Share misinformation, unverified health claims, or advice that may harm others;

Promote or sell products or services without our express written approval;

Share another member's personal information without their consent;

Post content that infringes the intellectual property rights of others;

Use the community for any unlawful purpose; or

Engage in any conduct that disrupts or degrades the experience of other members.

10.3 Moderation

We reserve the right, but have no obligation, to monitor, edit, or remove any user content and to suspend or terminate the membership of any user who violates these guidelines, without notice or refund.

11. Prohibited Conduct

You agree not to:

Use the Website for any unlawful purpose or in violation of any applicable law or regulation;

Attempt to gain unauthorized access to any portion of the Website or its systems;

Use any automated means, including bots or scrapers, to access or extract content from the Website;

Interfere with or disrupt the integrity or performance of the Website;

Impersonate any person or entity or misrepresent your affiliation with any person or entity;

Attempt to reverse engineer or circumvent any security features of the Website; or

Use the Website in any manner that could damage, disable, or impair the Website.

12. Email Communications and Anti-Spam

By subscribing to our email list, you consent to receive email communications from Genuine Media and Development, including newsletters, program updates, and promotional offers, in accordance with Canada's Anti-Spam Legislation (CASL).

You may withdraw your consent to receive commercial electronic messages at any time by clicking the unsubscribe link in any email or by contacting us directly. Unsubscribe requests will be processed within 10 business days as required by CASL.

13. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources, including social media platforms, payment processors, and partner services. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party sites.

Your use of third-party sites is at your own risk and subject to the terms and policies of those sites.

14. Privacy

Your privacy is important to us. Our Privacy Policy, available on the Website, describes how we collect, use, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law. By using the Website, you consent to the collection and use of your information as described in our Privacy Policy.

15. Disclaimer of Warranties

THE WEBSITE AND ALL SERVICES, CONTENT, AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any content on the Website.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GENUINE MEDIA AND DEVELOPMENT, ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claim arising out of or relating to these Terms or your use of the Website shall not exceed the total amount paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable Ontario or Canadian law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Genuine Media and Development and its directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

Your use of the Website or any services;

Your violation of these Terms;

Your violation of any applicable law or the rights of any third party; or

Any content you submit, post, or transmit through the Website or community.

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

18.2 Jurisdiction

You agree that any legal proceedings arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the courts of competent jurisdiction located in the Regional Municipality of Waterloo, Ontario, Canada, and you consent to the personal jurisdiction of such courts.

18.3 Dispute Resolution

We encourage you to contact us directly to resolve any concerns or disputes before pursuing formal legal action. You may reach us at 519-498-4095 or through the contact information provided on the Website.

19. Modifications to These Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or through the Website.

Your continued use of the Website or services after the effective date of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Genuine Media and Development with respect to your use of the Website and supersede all prior agreements and understandings.

20.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

20.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

20.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

20.5 Language

These Terms are written in English. To the extent required by applicable law, a French version may be made available upon request.

21. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us:

Genuine Media and Development

25 Gill Cove

Cambridge, Ontario, Canada

Telephone: 519-498-4095

Website: https://nicolenedelko.com

We aim to respond to all inquiries within five (5) business days.